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'A' rating by the BBB. Eharmony receives an A rating by the Better Business Bureau (BBB). They recently had a court settlement that the BBB warns of. The lawsuit was over issues with the subscription renewal policy and difficulties cancelling memberships. Some have complained that it is confusing and difficult to end eharmony's services because. Dating site eHarmony should stop advertising that it has been responsible for more happy marriages than other dating sites, the Better Business Bureau's National Advertising Division said on. Top eHarmony Sales, Coupons, & Promo Codes June 2021. đź’ž Free 7-Day Trial From eHarmony đź’ž. 20% Off 12 Months With eHarmony. Eharmony receives an A rating by the Better Business Bureau (BBB). They recently had a court settlement that the BBB warns of. The lawsuit was over issues with the subscription renewal policy and difficulties cancelling memberships.
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- by Wendy Davis@wendyndavis, August 13, 2014
Dating site eHarmony should stop advertising that it has been responsible for more happy marriages than other dating sites, the Better Business Bureau's National Advertising Division said onWednesday.
The organization's decision came in response to Match.com's challenge to an ad campaign touting eHarmony as the No. 1 site for marriages. eHarmony said it will take therecommendation into account, according to the National Advertising Division.
The ads that sparked the complaint touted eHarmony as the top site for the “most marriages,” as well asthe “most enduring” and “most satisfied” marriages. The company's ad campaign, which ran on television, Web sites and print ads, drew on a 2013 study by the University of Chicago's John Cacioppo, which was published in the well-known Proceedings Of The NationalAcademy Of Sciences journal.
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That study -- commissioned by eHarmony -- found that more than one out of three marriages begin with people meeting online. Cacioppo also reported that people inmarriages who started online connections were more satisfied with their marriage, and less likely to divorce than their counterparts who met off-screen.
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But Match.com said that the studydoesn't support eHarmony's claims to be the top site for marriages. Among other reasons, Match.com said that the researchers were aiming to compare relationships where people met online to those wherethey met in traditional venues.
Match.com also argued that, even though the researchers asked the participants which dating sites they used, the answers didn't support eHarmony's conclusions.Match.com pointed out that the proportion of study participants who said they met on Match (24.34%) was almost identical to the proportion who said they met on eHarmony (25.04%). An additional 7,21%met on Yahoo, which was a co-branded version of Match.com for part of the time period covered by the study.
The National Advertising Division agreed with Match.com on that score.
“The Cacioppo study and the underlying survey data did not provide a reasonable basis to support the message that more married couples met through eHarmony than through any other datingwebsite and recommended that the “#1 Most Marriages” claim be discontinued,” the NAD wrote in its opinion.
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The NAD also recommended that eHarmony stop boasting that it'sresponsible for the most enduring and satisfying marriages. The organization pointed out that the Cacioppo report itself contains a disclaimer warning against reading too much into the results.
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“Marital outcomes are influenced by a variety of factors. Where one meets their spouse is only one contributory factor, and the effects of where one meets their spouse are understandablyquite small and do not hold for everyone,” the report states.